FREQUENTLY ASKED QUESTIONS

Can I pick up my order at your farm?

At this time personal pick up is not possible.

What shipping service do you use?

We ship all our packages with Austrian Post delivery.

How soon do you ship your orders?

Since all our product is fresh and made to order, we ship 14-21 days after the item has been ordered.

How do I know when is my order shipped?

You will get a shipping confirmation email with tracking number attached.

I received a damaged package. What now?

If you received a damaged package, please contact us with your order number.

What is your return and refund policy?

If you are in any way unsatisfied with the delivered product, feel free to contact us and we will gladly offer a solution.

CONTACT US FOR ANY QUESTIONS